Project enquiry
Start with the property, the drawings and the problem to solve.
The best first contact explains the project stage, current system, proposed work, location, timescale and the information already available.
Direct contact
Give the first technical conversation useful context.
Email: info@heatfixservices.com
Phone: 07773 332006
Heatfix reviews project enquiries and advises whether a call, drawing review, site visit or quotation is the appropriate next step.
Useful information includes the postcode, property type, plans, current plant photographs, proposed heat source, floor build-ups, hot-water demand, project stage and target programme.
If information is still developing, send what is available and identify the decisions that have not yet been made.
Structured enquiry
Send the details Heatfix needs to assess the project.
The form covers project type, stage, budget range and timescale. Use the project-details field for the technical context, and mention whether plans or plant photographs are ready to share.
Before submitting
A concise technical brief is enough to begin.
Which files are most useful?
Architectural floor plans, services drawings, heat-loss information, plant-room photographs and any outline specification are useful where available.
What if the proposed heat source is not decided?
Describe the existing system, the project goals and any options already discussed. Heatfix can identify the information needed before a sensible system decision is made.
How is private project information handled?
Only send information you are comfortable sharing through the website. Personal information is handled under the Heatfix privacy policy.
Heatfix Services Ltd
Planned heating and building-services work.
Dorset-based, with residential and commercial work across Dorset and Hampshire and high-end residential projects in London and the Home Counties.
Company No. 05872769. Gas Safe registration 191299.
Commercial fault or maintenance enquiry?
Commercial clients can send the site location, building use, equipment details, fault codes, plant-room photographs and any limits on access or downtime. HeatFix will review the information and confirm whether a call, site assessment or quotation is the right next step.
For a useful first response: include wide plant-room photographs, equipment labels, displayed fault codes and a short description of which heating or hot-water services are affected.